"unlock the power of the access network"
Microtel was founded to act as the system integrator arm of Kenton Research in 1994. Taking KRL's experience of designing and manufacturing high quality products Microtel have been able to select truly 'best in breed' products to support their customers requirements over the years.
Our focus on the access layer of the network means that we master this element of network design and therefore can deliver cost effective and low cost of ownership solutions to support a myriad of applications.
Product selection is very important and we are pleased to have selected manufacturers from around the world that deliver highly sophisticated leading edge technologies but in a commercially efficient way. We have represented many of our vendors for many years and continue to search out new and exciting products to bring to the market.
Microtel's customer partnership approach starts from in the pre sales stage, our sales team are all highly qualified and experienced in supplying solutions to meet the demands of the customer. Most of the sales team have more than 15 years experience in the industry and have a wealth of knowledge to assist the design of a new installation. Pre Sales engineering is key to the success of any project and our technical team again have many years of active relevant industry experience in delivery of low cost of ownership systems.
Supply chain in today's highly competitive market can be the make or break of any network deployment and we have a range of options to support the customer needs ranging from standard shipments to inventory control. No two customers are the same and our approach is tailored to each business's requirements. A range of payments options and terms to support the customer's fiscal requirements also caters for the commercial challenges that we all face today.
Post sales support is again managed and performed by an experienced team of technical experts who are fully trained and accredited to support the products and services we supply. With option ranging from basic telephone support to 24 x 7 x 365 fully monitored, on-site committed response time contracts, Microtel can offer a bespoke support package to allow the end customer to focus on his business as opposed to maintaining his network.